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Pharmapassport / How to refill your order

How to refill your order

By phone

Our Customer Care Specialists are available to assist you every step of the way!

You can call during regular business hours

Call 1-866-293-3904

(Monday to Friday, 6 am – 8 pm and Saturday to Sunday, 7 am – 5 pm PST).

Be sure to have your prescription information handy.

Refill Online

Find your medication(s)

  • Login to the account that you set up when your original order was placed (My Account). If you purchased as a guest we may not be able to offer you refill service.
  • Once you are logged into your account, add your password again to verify access to your order history as indicated.
  • From your order history find the prescription order that you would like to refill. You can click on the refill button to proceed, this will open your previous order so you can verify that this is indeed the prescription you wish to refill. Click on Refill This Order to complete your order, otherwise, click on Return to Order History to select a different order for a refill.

An email will be automatically sent to you confirming your Refill Order Request – please check your inbox. If you have any questions you can call our customer service center or email us anytime.